Know what you are standing in front of

Alice in March, Bob in November

An illustrative story. The people and companies in it are fictional.

1. March Alice services a furnace in a basement she has never seen. She scans the tag, records her readings, replaces the igniter and adds a photo and a note about the flue.
2. November Bob is sent to the same address. He has never been there either. He scans the tag and sees Alice's readings, the igniter replacement, her photo and her note.
3. No signal in the basement Because his phone synchronized his company's records before he left, Bob can still read the history and record his own work. It uploads when he is back in coverage.
4. Whoever comes next The next technician, from the same company or, with the owner's authorization, a different one, starts from what Alice and Bob left behind.
5. Hand it over before you leave After the work, Alice shows the customer the branded tag and asks them to try a scan. They see where to reach the service company again, even if an invoice is lost or a contact disappears from their phone.

When things change

Planned continuity: these examples describe the contact updates, authorized handovers and guest access we are building.

What if I am the visiting contractor and do not use ServiceTagPro?

A planned guest portal will let the customer or an authorized manager send you an email invitation for the job. Verify that invitation to review the history shared with you and record your work in an online browser session, without an app or ServiceTagPro account.