ServiceTagPro
Scan · Maintain · Remember
Good service is built on memory, trust and continuity. ServiceTagPro helps preserve all three. Technicians arrive better informed. Contractors build stronger customer relationships. Owners and property teams gain confidence that important knowledge will not disappear between visits, tenants, employees or providers. From a single home to an entire portfolio, everyone works from a clearer understanding of what has happened, what matters now, and what should happen next.
ServiceTagPro is in development and preparing for an early pilot.
A ServiceTag is a small NFC tag on the equipment: no battery, no internet connection, nothing private stored on it, and read by the phone you already carry. New to NFC? Start here
Tell us who you are and see what ServiceTagPro is designed to do for you.
Stay connected to every unit you install or service, and keep the knowledge your business runs on.
Scan the equipment and know what you are standing in front of before you open a panel.
Scan the tag on your furnace or water heater to reach the company that services it, with the unit already identified.
Know what is installed in every unit, who services it and what has been done, through tenant turnover and vendor changes.
One continuous, attributed service record for rooftop units, generators and building systems across your portfolio.
Hotels, campuses, residence halls and institutions: equipment knowledge for staff, and a way for guests to report a problem without an account.
Plants, utilities, data centers and secure sites: rugged locked tags, an append-only record, and higher-security tags on the roadmap.
Report a problem from the tag on the equipment itself, with no app and no account, where your landlord or manager offers it.
Today an asset's history is scattered across invoices, spreadsheets, work-order systems and technicians' memories. Each party holds a fragment, and the fragments are lost when a technician leaves, a phone is replaced, a tenant moves out, a provider changes or a property is sold.
ServiceTagPro puts the asset at the center. Its identity and its service record persist through all of those changes, while who may see and do what is decided by each party's current relationship to it.
ServiceTagPro is being built in three layers.
ServiceTagPro for Android
On the Android phone they already carry, their own or a company phone, technicians sign in with their organization's ServiceTagPro account, scan a tag, see the asset and the history they are authorized to see, record findings, readings and repairs, and keep working offline with the data their organization has synchronized.
ServiceTagPro Cloud
A shared workspace for each organization's customers, service locations, assets, tags and service records, with a customer-safe web page reachable from any tag, no app required.
One model under every use case
Asset identity kept separate from the physical tag; a service record that only ever gains attributed entries; ownership, management, occupancy and service as separate, dated relationships; explicit, time-bound provider authorization; and a versioned API.
ServiceTagPro is in development; this is how it is designed to work.
Two separate products share the ServiceTag name. Pick the one that fits you.
For organizations · commercial
The platform and app this site is about, for service companies, property managers, landlords and facilities teams. It requires a commercial signup: your organization opens a ServiceTagPro account, and your team signs in with their own accounts. The people you serve, such as homeowners, tenants and guests, scan your tags with any phone and need no app and no account.
For individuals · free and open source
A free, open-source Android app for keeping your own equipment records on your own phone. There is no signup, no account and no server, and it never requires ServiceTagPro. Its tags open your own records in the app; ServiceTagPro tags open a web page set up by your service company or building.
Start with the basics, then open only the detail you need.
NFC tags
What NFC tags are, how your phone already uses NFC, and which tag style to choose for indoor, outdoor or metal equipment.
NFC tags
Why the tag needs no battery or internet connection, how the phone powers it, and what another person can learn by scanning it.
ServiceTag, the free app
The released feature set and product boundaries of ServiceTag, the separate open-source app for keeping your own equipment records on your phone.
ServiceTag, the free app
Where the ServiceTag app keeps your data, when it uses the network, and why it asks for each Android permission.
We are looking for a small number of property owners, landlords, property managers and service companies to shape ServiceTagPro with us. Tell us about your properties or your company and the equipment you look after.
Email us hello@servicetagnfc.com